About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users

Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Head of FP&A (Sr Director)

About the Role

We're looking for a Head of FP&A (Senior Director) to lead the planning, forecasting, and analytics engine that guides how we invest and grow. You'll build and lead the FP&A team, serve as a strategic partner to the CFO and executive leadership, and turn financial and operational data into clear decisions across Go-to-Market, Product, Marketing, Accounting, and HR.

This is a player-coach role: you'll set the vision for how finance scales with the business while staying close enough to the models to know they're right. You'll own the annual plan, the rolling forecast, and the reporting that leadership and the Board rely on, and you'll modernize the systems and processes behind them.

This is a hybrid position, 3x/week in our San Francisco office.

Responsibilities

Lead Strategic Planning & Forecasting

Own the long-range plan, annual budget, and rolling forecast process, partnering directly with the CFO and executive team

Lead monthly and quarterly, revenue, EBITDA and cash flow forecasting, with clear scenario analysis and risk/opportunity framing

Establish and run the operating cadence: monthly business reviews, quarterly planning cycles, and Board and investor reporting

Build the company's MD&A and internal financial reporting frameworks, executives and Board discussions, setting the standard for accuracy and clarity

Drive Financial Insight & Decision Support

Oversee financial models for new product launches, pricing strategy, capital allocation, and GTM performance

Define the KPIs and unit economics that matter (ARR, retention, CAC, LTV, payback, gross margin) and hold the business accountable to them

Lead marketing spend, headcount, and campaign ROI analysis to guide investment trade-offs

Translate complex analysis into concise recommendations for executives and non-finance partners

Build and Lead the FP&A Team

Hire, develop, and manage a team of analysts and/or managers; set standards for modeling, documentation, and review

Create clear career paths, coaching, and feedback loops, and foster a culture of ownership and curiosity

Partner with department leaders to embed finance business partners in GTM, Marketing, Product, and G&A

Partner Across the Business

Collaborate closely with GTM, Marketing, Product, R&D, Accounting, HR, and Legal to align on goals and priorities

Work with Sales Ops and Accounting to streamline sales compensation and variable pay, reducing errors and speeding up close

Partner with Accounting to improve the timing of key journal entries, accruals, the flux and variance review for an efficient close process

Optimize Finance Systems & Processes

Own the FP&A technology roadmap, including planning tools like Pigment, data infrastructure like Snowflake and SQL, Salesforce, and BI tools like Power BI

Leverage AI and other tools to drive automation of recurring reporting and monthly workflows to free the team for higher-value analysis

Modernize legacy dashboards and build standardized departmental reporting with a single source of truth for key metrics

Set data governance and controls so that numbers tie across Finance, Sales Ops, and Accounting

Qualifications

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.