Listen Labs

Everyone hates surveys. They’re tedious to fill out and give shallow data. That’s because they’re only a proxy for the real thing: conversations. Through a conversation, you can ask follow-up questions and get deep insights in a way that’s fun for the interviewee. Except you can’t have 1:1 conversations with everyone…

Listen Labs has built an AI interviewer that can ask follow-up questions, like a conversation, but at the scale and ease of use of a survey.

Technical Challenges

Turn qualitative data into quantitative insights

Listen Labs clusters free-form conversation into a structured format. This is not a trivial task. We use embeddings, fine-tuned large language models, and more to solve these problems.

Ask the right questions

Having a great conversation is not trivial. We’re fine-tuning and prompting in novel ways to get the right output from LLMs.

Multi-modality

We’ve built the fastest speech-to-speech pipeline but there’s a number of challenges we need to address to make it better. Our interviewer has audio input and output to the LLM and that’s tricky to get right.

Investors

There’s been $30B+ of market cap created from bringing surveys online. Our partner at Sequoia, [Bryan Schreier](https://www.sequoiacap.com/people/bryan-schreier/), was the first investor in Qualtrics – the $12B survey company.

About you

You love working on products end-to-end without detailed direction

You want to work in Next.js, TypeScript, and large language models

You are a collaborative builder and like to build systems with other engineers in mind.

You are an excellent written and verbal communicator.

You know when to seek assistance, and it's typically to discuss tradeoffs.

You don't scoff at unglamorous engineering tasks, yaks don't shave themselves.

Highly technical

Interested in building products end-to-end and owning the user experience

Excited about large language models

What we offer

$150,000 - $200,000 USD in cash.

High equity grant even for an early stage startup.

Work in person in our office @ 425 2nd St in San Francisco.