# Director of Operations at ClinicallyAI > Onsite · United States · Director+ · Other · open. Source: https://alderhq.app/jobs/ashby%3AClinicallyAI%3Aa0f421bd-1ad4-4dd7-bf29-430214e8c8df (read 2026-11-08). ## Facts (observed) - Company: [ClinicallyAI](https://alderhq.app/companies/clinicallyai) - Location text: San Diego, CA - Where it can be done from (inferred): Onsite · United States (evidence: "Location: San Diego, CA") - Posted: 2026-09-14 (55 days ago) - First seen by alder: 2026-11-04 · last verified: 2026-11-07 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://jobs.ashbyhq.com/ClinicallyAI/a0f421bd-1ad4-4dd7-bf29-430214e8c8df ## Pay and sponsorship - Posted pay: $150k–$175k per year (from the listing's pay field) - Market band for similar posted roles (San Diego, n 37): p25 $177k, median $200k, p75 $253k ## Description (the employer's text) ### About Clinically AI Clinically AI is a rapidly scaling healthcare AI company transforming how behavioral health and healthcare organizations manage clinical documentation, compliance workflows, chart auditing, and operational efficiency through artificial intelligence. Our platform helps clinicians, compliance teams, administrators, and healthcare organizations reduce administrative burden, improve documentation quality, strengthen audit readiness, and operate more efficiently. We're profitable, expanding rapidly, and engineering our way through some of the hardest problems in healthcare and AI governance. ### The Opportunity We are seeking a Director of Operations to build and lead the operational backbone behind Clinically AI's next stage of growth. This is a strategic, high-ownership leadership role for someone who thrives on turning ambiguity into structure. You will work directly with the executive team to translate our 2026 themes — Be Known, Be Used, Scale — into the processes, systems, and metrics that keep Engineering, Sales, Implementation, Support, and Marketing aligned and accountable. As we scale, you will own the operations function end-to-end, with the opportunity to build and grow a team as scope expands. ### What You'll Own Own the operational strategy behind Clinically AI's company-wide themes, translating executive priorities into clear processes, metrics, and workflows across every department. Build cross-departmental operating rhythms so Engineering, Sales, Implementation, Support, and Marketing stay aligned on priorities and progress. Design and own standard operating procedures company-wide — how we launch, escalate, close deals, and report performance. Define leading and lagging indicators for every team and theme, with a focus on 2026 growth and scalability. Own the end-to-end process for incoming development escalations, ensuring they're captured, prioritized, and tracked against business impact and customer risk. Drive the standard release checklist across every feature launch — implementation playbooks, sales enablement, marketing and customer communications, and support documentation — with a clear owner and measurable adoption goals for each. Own the CRM architecture (fields, stages, automations) to ensure clean data, enforced policies, and accurate handoffs from Sales to Finance and Implementation. Build and maintain leadership-facing dashboards for revenue, customer health, and funnel performance. Lead cross-functional coordination on security and compliance programs, including SOC 2, HIPAA, and ISO/IEC 42001 for AI governance. Serve as the operating partner to the executive team on high-priority strategic initiatives — new product lines, major partnerships — ensuring they're scoped, tracked, and delivered on time. Own the company's operational tool stack (CRM, project management, documentation, support desk) and the integrations that connect them. Build and grow the operations function as the company scales, including future hiring and team structure. ### What We're Looking For Operational Leadership. You've led operations, revenue operations, or business operations at a fast-growing SaaS company and know how to build structure without slowing the business down. Cross-Functional Systems Ownership. You're equally comfortable configuring a CRM field as you are running a leadership alignment meeting — and you know how to translate between technical and non-technical teams. Process Design at Scale. You design intake workflows, release processes, and team handoffs that hold up as headcount doubles, not just processes that work today. Data & Reporting Rigor. You default to asking “what problem are we solving?” and “how will we know it worked?” — and you build the dashboards and reporting to answer both. Security & Compliance Fluency. You're comfortable coordinating cross-functional work around SOC 2, HIPAA, and AI governance frameworks like ISO/IEC 42001, even if you're not the compliance expert in the room. Executive Partnership. You've operated as a direct partner to founders or executive leadership, turning strategic decisions into clear, trackable execution plans. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3AClinicallyAI%3Aa0f421bd-1ad4-4dd7-bf29-430214e8c8df and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.